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🗞️ News - February 2, 2025

El Camino Health Achieves $850K Savings in RN Replacement Costs with New Management Platform

El Camino Health saves $850K in RN replacement costs through a new management platform, enhancing nurse manager efficiency. 💰👩‍⚕️

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⚡ Quick Summary

El Camino Health, which operates two not-for-profit hospitals and 19 clinics in the San Francisco Bay Area, has successfully reduced its registered nurse (RN) turnover rate and saved approximately $850,000 in replacement costs by implementing a new management platform designed for frontline nurse managers.

💡 Key Challenges Faced

  • Pre-pandemic, El Camino maintained a low RN turnover rate of 5%, which increased to 12% during the COVID-19 crisis.
  • Employee engagement and support for nurse managers became critical issues as workloads intensified.
  • Nurse managers faced overwhelming responsibilities, leading to increased burnout and reduced team interaction.

💡 Solution Implemented

  • El Camino Health adopted Laudio’s platform, which centralizes and streamlines the work of frontline managers.
  • The platform simplifies core workflows and reduces the number of systems managers need to navigate, allowing them to focus more on their teams.
  • Integrations with existing systems provide accurate data, enhancing decision-making and operational efficiency.
  • AI-driven features help managers engage with team members through personalized interactions, such as recognizing achievements and celebrating milestones.

📈 Results Achieved

  • The RN turnover rate has decreased by seven percentage points, restoring retention to approximately 95%.
  • Financially, the health system has avoided nearly $850,000 in RN replacement costs.
  • Employee engagement scores have improved, particularly among managers who actively use the Laudio platform.
  • Operational efficiency has increased, allowing nurse managers to dedicate more time to leadership and team support.

📝 Advice for Other Health Systems

  • Evaluate how new technology fits into the daily responsibilities of nurse managers and integrates with existing systems.
  • Ensure that the technology simplifies workflows and reduces the number of platforms managers must access.
  • Consider the actionability of data provided by the system, focusing on insights that lead to improved staff engagement and operational outcomes.

🔗 Sources


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Image credit: www.elcaminohealth.org

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