Overview of the Thames Valley and Surrey Care Record
The Thames Valley and Surrey (TVS) Care Record is projected to save approximately £17 million in professional time each year, based on recent analysis.
Key Features of the Care Record
- Connects over 375 organizations, including:
- 15 NHS trusts
- 316 practices
- 11 local authorities
- Numerous independent and voluntary providers
- Serves a population exceeding 4.2 million across Surrey, Frimley, Berkshire, Oxfordshire, and Buckinghamshire.
Impact of Consolidation
Since the integration of various local systems into a single shared care record platform in early 2025, there has been a notable increase in both usage and value.
Statements from Leadership
Julian Emms, chair of the TVS Care Records Partnership, stated:
“We now have a sustainable shared care record program across the partnership. This isn’t just about digital infrastructure – it’s about empowering our professionals to make better decisions with the right information, at the right time. The consolidation has set us up for the future.”
Usage Statistics
In March 2025, the care record was accessed over 282,000 times, with:
- 101,402 unique patient records viewed by 13,495 health and care professionals.
- Estimated time savings valued at approximately £1.48 million for the month, translating to over £17.7 million annually.
- Nearly 19,000 patients’ pathology results accessed, often preventing unnecessary repeat tests.
Previous Systems and Future Goals
Prior to the unified platform, TVS operated multiple separate systems, including My Care Record, Connected Care, and Surrey Care Record. Stephanie Colbourne, TVS Care Records Partnership lead, remarked:
“We knew that running multiple shared care records wasn’t the best return on investment. By consolidating, we’ve reduced duplication, simplified access, and created a truly joined-up system for our region. Looking at how the system is used, we can see that it should be possible to increase usage by at least 100%, so our next goal is to take the savings up to £40 million.”
Collaborative Efforts
TVS is a founding member of the Combined Intelligence for Population Health Action (CIPHA) consortium, which encompasses 11 Integrated Care Systems (ICSs) and serves 17 million patients. CIPHA members utilize shared data to:
- Support individual care
- Shape population health strategies
- Identify at-risk groups
- Intervene earlier for nearly 30% of the English population
Recent Developments
On March 10, 2025, the Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust implemented the Yorkshire and Humber Care Record, connecting records from hospitals, GPs, mental health services, and social care providers in the region.
For further insights on integrated care, refer to our in-depth report here.