โก Quick Summary
A recent Delphi study explored the role of artificial intelligence (AI) in enhancing risk communication, community engagement, and infodemic management (RCCE-IM) in public health. The findings highlight both the benefits and challenges of AI, emphasizing the need for equity and transparency in its application.
๐ Key Details
- ๐ Participants: 54 experts from 27 countries
- ๐ง Focus Areas: Risk communication, community engagement, infodemic management
- ๐ Methodology: Modified Delphi study with two survey rounds
- ๐ Key Findings: Opportunities, challenges, and principles for responsible AI use
๐ Key Takeaways
- ๐ค AI can enhance risk communication by tailoring messages effectively.
- ๐ Infodemic management benefits from AI through improved social listening capabilities.
- โ ๏ธ Community engagement is viewed more critically regarding AI’s effectiveness.
- ๐ Algorithmic bias and privacy breaches are significant concerns.
- ๐ Future scenarios include both optimistic (democratization of information) and pessimistic (erosion of public trust) outcomes.
- ๐ Seven principles for responsible AI use were identified, with equity and transparency as top priorities.
- ๐ ๏ธ Recommended actions include regulatory measures, capacity building, and public trust initiatives.
- ๐ค Collaboration across countries is essential for effective AI integration in public health.
๐ Background
The integration of artificial intelligence into public health practices presents a transformative opportunity for enhancing risk communication, community engagement, and infodemic management. However, the research surrounding this integration is still in its infancy, necessitating a deeper understanding of both the potential benefits and the inherent risks associated with AI technologies.
๐๏ธ Study
This study employed a modified Delphi method, engaging 54 experts in public health, digital health, and AI across 27 countries. The first round focused on exploring the opportunities and challenges posed by AI in RCCE-IM, while the second round prioritized and ranked the key findings. The study utilized qualitative thematic analysis and statistical methods to evaluate the responses.
๐ Results
The expert panel concluded that AI holds significant promise for improving risk communication and infodemic management. However, the potential for fostering community engagement was met with skepticism. Concerns about algorithmic bias and privacy breaches were prevalent, indicating that while AI can democratize information, it may also risk eroding public trust.
๐ Impact and Implications
The implications of this study are profound. By establishing clear principles for the responsible use of AI in public health, authorities can navigate the complexities of integrating these technologies into RCCE-IM. The emphasis on equity and transparency is crucial for building public trust and ensuring that AI serves as a tool for enhancing, rather than undermining, community engagement.
๐ฎ Conclusion
This study underscores the need for a balanced approach to the integration of AI in public health. With the right principles and ongoing evaluation, AI can significantly enhance RCCE-IM practices. As we move forward, fostering collaboration and prioritizing ethical considerations will be essential in harnessing the full potential of AI in public health emergencies.
๐ฌ Your comments
What are your thoughts on the role of AI in public health? Do you see more opportunities or challenges ahead? ๐ฌ Join the conversation in the comments below or connect with us on social media:
Responsible artificial intelligence in public health: a Delphi study on risk communication, community engagement and infodemic management.
Abstract
INTRODUCTION: Artificial intelligence (AI) holds the potential to fundamentally transform how public health authorities use risk communication, community engagement and infodemic management (RCCE-IM) to prepare for, manage and mitigate public health emergencies. As research on this crucial transformation remains limited, we conducted a modified Delphi study on the impact of AI on RCCE-IM.
METHODS: In two successive surveys, 54 experts-scholars with expertise in public health, digital health, health communication, risk communication and AI, as well as RCCE-IM professionals-from 27 countries assessed opportunities, challenges and risks of AI, anticipated future scenarios, and identified principles and actions to facilitate the responsible use of AI. The first Delphi round followed an open, exploratory approach, while the second sought to prioritise and rank key findings from the initial phase. Qualitative thematic analysis and statistical methods were applied to evaluate responses.
RESULTS: According to the expert panel, AI could be highly beneficial, particularly for risk communication (eg, tailoring messages) and infodemic management (eg, social listening), while its utility for fostering community engagement was viewed more critically. Challenges and risks affect all three components of RCCE-IM equally, with algorithmic bias and privacy breaches being of particular concern. Panellists anticipated both optimistic (eg, democratisation of information) and pessimistic (eg, erosion of public trust) future scenarios. They identified seven principles for the responsible use of AI for public health practices, with equity and transparency being the most important. Prioritised actions ranged from regulatory measures, resource allocation and feedback loops to capacity building, public trust initiatives and educational training.
CONCLUSION: To responsibly navigate the multifaceted opportunities, challenges and risks of AI for RCCE-IM in public health emergencies, clear guiding principles, ongoing critical evaluation and training as well as societal collaboration across countries are needed.
Author: [‘Mahl D’, ‘Schรคfer MS’, ‘Voinea SA’, ‘Adib K’, ‘Duncan B’, ‘Salvi C’, ‘Novillo-Ortiz D’]
Journal: BMJ Glob Health
Citation: Mahl D, et al. Responsible artificial intelligence in public health: a Delphi study on risk communication, community engagement and infodemic management. Responsible artificial intelligence in public health: a Delphi study on risk communication, community engagement and infodemic management. 2025; 10:(unknown pages). doi: 10.1136/bmjgh-2024-018545