Overview of the Report
Royal Philips has released its 2025 Future Health Index U.S. report titled “Building trust in healthcare AI.” This report highlights a notable trust gap between healthcare professionals (HCPs) and patients regarding the role of AI in healthcare. The report indicates that while AI has the potential to alleviate pressures on the healthcare system, trust issues may hinder its progress.
Key Findings
- Approximately 25% of HCPs would reconsider their career choice in healthcare.
- Patients face long wait times, averaging nearly two months to see a specialist, leading to increased anxiety.
- While 63% of HCPs believe AI can enhance patient outcomes, less than 50% of patients share this optimism.
- Among patients aged 45 and older, only 33% view AI positively in healthcare.
Healthcare Professionals’ Perspectives
The report shows that HCPs are increasingly recognizing AI’s potential to improve their work and patient care:
- 62% appreciate AI’s ability to enhance patient experiences through shorter procedure times.
- 85% believe AI can reduce their administrative workload.
- 74% see AI as a means to improve patient access and increase face-to-face time with patients.
Comments from Leadership
Jeff DiLullo, Chief Region Leader at Philips North America, stated, “AI is reshaping healthcare, but its future relies on trust, transparency, and collaboration with both clinicians and patients.”
About the Future Health Index 2025
The Future Health Index is the largest global survey of its kind, analyzing the views of over 1,900 healthcare professionals and more than 16,000 patients across 16 countries. This 10th edition focuses on how innovative technologies, especially AI, can empower healthcare professionals to provide better care.
For more details or to download the full report, visit Philips Future Health Index 2025.
About Royal Philips
Royal Philips is a leading health technology company dedicated to improving health and well-being through meaningful innovation. The company focuses on delivering personal health solutions for consumers and professional health solutions for healthcare providers.