Significant Growth in NHS App Usage
An end-of-year report from NHS England reveals that the NHS App has surpassed 39 million registered users. This app is a crucial element of the 10-year health plan, designed to serve as the primary access point to health services.
Key Statistics
- 67.8 million repeat prescriptions ordered via the app from December 1, 2024, to November 30, 2025.
- 62.3 million logins recorded in November 2025, marking a 43% increase compared to the monthly average over the previous year.
- 20.8 million views of GP health records in November.
- 6.6 million appointments managed for hospital and secondary care services.
- 6.3 million repeat prescriptions ordered in November.
Usage During the Holidays
On Christmas Day last year, over 313,000 individuals accessed the NHS App, averaging more than 200 logins every minute.
Encouragement from Health Officials
Jules Hunt, interim director general for technology, digital and data at the Department of Health and Social Care, stated, βThe NHS is available for people all day, every day. Itβs encouraging to see that over 300,000 people utilized the NHS App on Christmas Day to access necessary support.β
Future Developments
Dr. Zubir Ahmed, health innovation minister, emphasized the app’s convenience, noting that it reflects a shift towards digital healthcare. He mentioned:
- New features, including a prescription tracker launched in May 2025, have enhanced user experience.
- The app will facilitate online bookings for specialist appointments through the upcoming NHS Online service, set to launch in 2027.
Conclusion
The NHS App is evolving to meet the needs of patients, making healthcare more accessible and efficient. As the NHS continues to implement its 10-year health plan, the focus remains on integrating digital solutions into everyday healthcare.