Quick Overview
NHS England has awarded a significant contract valued at £37.5 million to BJSS Limited, a technology consultancy firm, to enhance the NHS App. This initiative aims to improve digital services for patients and healthcare providers.
Key Details of the Contract
- The contract was officially awarded on December 24, 2024, and commenced on January 1, 2025, running until December 31, 2027.
- BJSS will focus on developing large-scale public-facing digital services, including enhancements to NHS.UK and the NHS App.
- A contract award notice published on January 22, 2025, outlines the scope of BJSS’s responsibilities.
Recent Developments
- On January 29, 2025, BJSS announced its acquisition by CGI, an independent IT and business consulting firm, aimed at expanding its presence in the UK market.
- The acquisition is expected to finalize in February 2025.
Government Initiatives
A spokesperson from NHS England emphasized the importance of technology in the new 10-year health plan, stating:
“This contract is part of our plans to use technology to enhance the NHS and empower patients in managing their healthcare.”
Planned Enhancements to the NHS App
- The government’s elective reform plan, released on January 6, 2025, includes major upgrades to the NHS App.
- Patients will soon be able to choose providers, book appointments in various settings, and receive test results through the app.
- By March 2025, over 85% of acute trusts will allow patients to view appointment information via the app, with proxy access for parents and carers expected by March 2027.
Impact on Patient Care
Amanda Pritchard, CEO of NHS England, stated that the elective reform plan aims to fully utilize the NHS App, providing patients with more information, choices, and control over their care.
BJSS’s Previous Contributions
BJSS has previously collaborated with the NHS during the COVID-19 pandemic, facilitating video consultations through the NHS App and enhancing the NHS Login process.
Future Prospects
Glynn Robinson, chairman of BJSS, expressed enthusiasm about the acquisition by CGI, highlighting a shared commitment to sustainability and long-term client relationships. He stated:
“Together, we can leverage our complementary strengths to deliver greater value for our clients while creating new opportunities for our talented team.”
Conclusion
As part of the ongoing digital transformation within the NHS, this contract with BJSS is expected to significantly enhance patient engagement and streamline healthcare services.