Ellipsis Health, a company specializing in AI voice agent technology, has successfully raised $45 million in a Series A funding round. The funding was led by notable investors including Salesforce, Khosla Ventures, and CVS Health Ventures, with participation from Mitsui Global Investment, Collier, E12, and AME Cloud Ventures.
Introduction of Sage
The company is launching Sage, an AI care manager designed to assist patients with complex physical, behavioral, and social needs. This initiative aims to address the challenges in healthcare management by:
- Expanding provider capacity
- Simplifying workflows
- Enhancing patient engagement
Functionality of Sage
Sage utilizes vocal biomarkers to detect mental health disorders such as anxiety and depression. According to Ellipsis Health, Sage is designed to be emotionally intelligent, adapting its tone and approach based on a patient’s emotional state and mental health requirements, which promotes higher engagement and behavior change.
Funding Utilization
The funds raised will be directed towards:
- Accelerating the adoption of Sage across healthcare providers, payers, and care management organizations.
- Expanding AI capabilities and improving clinical integrations.
Mainul Mondal, CEO and founder of Ellipsis Health, stated that Sage builds on their experience with vocal biomarkers in case management conversations, creating a supportive and empathetic care journey by integrating with Salesforce’s Health Cloud.
Industry Context
In 2021, Ellipsis Health raised $26 million in a previous funding round, which was aimed at expanding its customer base and exploring new voice-based technologies. Notably, in the same year, Cigna International launched a digital tool in collaboration with Ellipsis Health to assess stress levels through voice analysis.
Other Developments in AI Voice Technology
Other companies in the AI voice technology sector include:
- Doctorpresso, which developed a mental health diary app utilizing generative AI for early depression screening.
- REDI, a mobile app that analyzes speech patterns to provide insights into mental states.
As the healthcare industry faces challenges such as staffing shortages and increasing patient complexity, Ellipsis Health’s Sage aims to provide scalable, empathetic care management solutions.